Return Policy

At Seven10, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to return eligible items for a refund or exchange.

Eligibility

To be eligible for a return, items must be:

Unused and in the same condition as received
In original packaging with all tags attached
Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

Personalized or custom-made products
Perishable goods
Intimate or sanitary items
Sale or clearance items (unless defective)

Return Process

Contact our customer service team to initiate a return
Receive return authorization and shipping instructions
Pack items securely in original packaging
Ship the return using the provided instructions

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you need a different size or color, please contact us to arrange an exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll arrange for a replacement or full refund, including shipping costs.

Questions?

If you have any questions about our return policy, please don't hesitate to contact our customer service team.